Technical Support Pricing

We provide comprehensive technical support and maintenance services to keep your digital presence running without interruption, securely, and at peak performance. With regular updates, security scans, and performance monitoring, we keep your business safe.

Essential Support

Basic maintenance for small sites

starting price

3.000 ₺

per month · excl. VAT

Response: 48h

What's included

  • Monthly security updates
  • Weekly automated backups
  • Bug fix support
  • Technical support via email
  • Performance reporting (monthly)
  • Response within 48 hours
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Professional Support

Priority support for active sites

starting price

6.000 ₺

per month · excl. VAT

Response: 24h

What's included

  • Weekly security scans
  • Daily automated backups
  • Priority bug fixes
  • Phone and WhatsApp support
  • Performance optimization
  • Content update support (5 pages/month)
  • SSL and domain management
  • Response within 24 hours

Enterprise Support

24/7 SLA for critical systems

starting price

12.000 ₺

per month · excl. VAT

Response: 2h

What's included

  • 24/7 server monitoring
  • Daily security scans and patching
  • Real-time backups
  • Phone, WhatsApp, and Slack support
  • Monthly performance and SEO report
  • Content update support (unlimited)
  • New feature development (10 hours/month)
  • Emergency response (within 4 hours)
  • Dedicated support staff
Free discovery call
50% upfront, 50% on delivery
Written quote and contract
Post-launch support

Not sure which package fits you?

In a free 15-minute call we'll clarify your needs together and tell you the best-fitting package and any alternatives. No sales pressure.

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Frequently Asked Questions

Answers to common questions about Technical Support Pricing.

What is the minimum support contract length?

The minimum contract term is 3 months. We offer special discounts on longer-term contracts.

How quickly do you respond in emergencies?

We respond within 4 hours on the Enterprise support package, within 24 hours on the Professional package, and within 48 hours on the Essential package.

Do you support sites built by another company?

Yes, we can analyze your existing site and offer a support package. We first run an audit to determine the scope and cost.

Get a tailored quote

Every project is unique. Get in touch for a solution and quote that fit your needs.

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Have a project in mind?

Let's talk, whatever stage you're at. If it's just an idea we'll guide you; if you're ready, let's start right away.

  • A tailored quote within 24 hours
  • Free consultation, no sales pressure
  • Trusted by 25+ brands, 7 years of experience