Question 1

How long does it take to get a project quote?

Accepted Answer

Once you describe your needs in detail, we usually prepare a tailored quote within 1-2 business days. For complex projects, this may extend to 3 business days. Our quote transparently outlines the project scope, timeline, and cost details.

Question 2

How is pricing determined?

Accepted Answer

Every project is unique, and pricing depends on the project scope, the technologies involved, design complexity, and delivery timeline. In our first meeting, we analyze your needs and plan the best solution for your budget together.

Question 3

How do you communicate during the project?

Accepted Answer

A dedicated project manager accompanies you throughout the project. You are kept informed at every step through weekly progress reports, regular meetings, and instant messaging channels. Transparent communication is the foundation of successful project delivery.

Question 4

What are the payment terms?

Accepted Answer

We typically use a staged payment plan: 40% at project kickoff, 30% after design approval, and 30% upon delivery. For larger projects, we can also offer flexible payment options.

Question 5

Which industries do you have experience in?

Accepted Answer

We have delivered projects in e-commerce, retail, education, healthcare, food, real estate, automotive, and many other industries. The experience we have gained across sectors lets us bring a fresh, innovative perspective to every project.

Question 6

Do we own the source code after project delivery?

Accepted Answer

Yes, once the project is completed and all payments are made, all source code, design files, and documentation are handed over to you. You have full control over your project.

Question 7

Do you offer expedited delivery for urgent projects?

Accepted Answer

Yes, we have special expedited delivery packages for urgent projects. In such cases, we allocate additional resources to compress the project timeline. Let's discuss your expedited delivery needs in an initial meeting.

Question 8

Can I see your references and previous projects?

Accepted Answer

Of course. You can browse our previous work on the references and projects pages of our website. We can also share detailed industry-specific case studies and client feedback.

Question 9

How long does website design take?

Accepted Answer

A corporate website is usually completed in 2-4 weeks, while more comprehensive projects take 4-8 weeks. The process includes requirements analysis, design, development, and testing. We provide a clear timeline based on the project scope.

Question 10

Do you build mobile-friendly (responsive) designs?

Accepted Answer

Yes, all of our websites are designed with a mobile-first approach. We ensure a flawless user experience on smartphones, tablets, and desktops, and build sites that meet Google's mobile-friendliness criteria.

Question 11

Do you design SEO-friendly websites?

Accepted Answer

All of our websites are built in line with search engine optimization (SEO) best practices. We apply page speed, semantic HTML structure, meta tags, structured data (schema), and Core Web Vitals optimizations.

Question 12

Which technologies do you use?

Accepted Answer

We work with modern technologies such as Next.js, React, TypeScript, Tailwind CSS, and Node.js. These technologies let us build fast, secure, and scalable websites. We determine the most suitable technology stack for each project.

Question 13

Do I get design revisions?

Accepted Answer

Yes, we offer unlimited revisions during the design phase. We work closely with you to make sure the design fully meets your expectations, iterating on it until you are satisfied.

Question 14

Is a content management panel (CMS) included?

Accepted Answer

Yes, we integrate a user-friendly admin panel into all of our websites. With it, you can easily update text, images, blog posts, and other content without any technical knowledge.

Question 15

Can you redesign my existing website?

Accepted Answer

Of course. We analyze your current site in detail and rebuild it with modern technologies and current design trends. While preserving your existing content, we significantly improve performance and user experience.

Question 16

Do you provide support with hosting and domains?

Accepted Answer

Yes, we offer consulting and support for purchasing, configuring, and managing hosting and domains. We identify the best hosting solution and manage the site launch process from start to finish.

Question 17

How does the e-commerce site development process work?

Accepted Answer

The process consists of requirements analysis, product catalog planning, design, payment system integration, shipping and inventory setup, and testing. We work in close coordination with you at every step to bring your business the best-fit e-commerce solution.

Question 18

Which payment systems do you integrate?

Accepted Answer

We integrate all popular payment infrastructures in Turkey, led by Iyzico, PayTR, Sipay, Wirecard, and banks' virtual POS systems. We can offer a range of payment options including credit card, wire transfer, EFT, and cash on delivery.

Question 19

Do you provide shipping integration?

Accepted Answer

Yes, we integrate with Yurtiçi Kargo, Aras Kargo, Trendyol Express, Hepsiburada, and other shipping carriers. We build in automatic shipment tracking, tracking code generation, and customer notification processes.

Question 20

Do you provide marketplace integration (Trendyol, Hepsiburada, etc.)?

Accepted Answer

Yes, we deliver two-way integration with popular marketplaces such as Trendyol, Hepsiburada, Amazon, n11, and Çiçek Sepeti. With product, stock, order, and price synchronization, you can manage every platform from a single panel.

Question 21

What happens if my e-commerce site goes down?

Accepted Answer

We set up secure server infrastructures for high availability. With 24/7 server monitoring, automated backups, and rapid response mechanisms, we keep your site running without interruption. We also have fast recovery procedures for any incidents.

Question 22

How does inventory management work?

Accepted Answer

With an advanced inventory management panel, we offer per-product stock tracking, low-stock alerts, automatic stock updates, and multi-warehouse management. Through marketplace integrations, stock stays synchronized across all platforms.

Question 23

What security measures do you take for e-commerce sites?

Accepted Answer

We apply SSL certificates, a secure payment infrastructure, SQL injection protection, XSS protection, DDoS protection, regular security scans, and KVKK-compliant data processing policies. The security of customer data is our priority.

Question 24

What is the minimum number of products I can start with?

Accepted Answer

There is no product limit. You can start with a single product or with 10,000+. Our system is optimized to handle even large product catalogs quickly and efficiently, and bulk product upload lets you add thousands of products in no time.

Question 25

Do you develop apps for both iOS and Android?

Accepted Answer

Yes, using cross-platform technologies such as React Native and Flutter, we build high-performance apps for both iOS and Android from a single codebase. This significantly reduces development cost and time.

Question 26

How long does mobile app development take?

Accepted Answer

Simple apps are completed in 4-6 weeks, apps of medium complexity in 6-10 weeks, and comprehensive apps in 10-16 weeks. We prepare a detailed schedule based on the project scope.

Question 27

Do you handle publishing the app to the App Store and Google Play?

Accepted Answer

Yes, we manage the entire process of publishing your app to the App Store and Google Play, including preparing descriptions and visuals. By preparing everything in line with store guidelines, we speed up the approval process.

Question 28

Is push notification support included?

Accepted Answer

Yes, we integrate a push notification infrastructure into all of our mobile apps. With targeted notifications, scheduled messages, and user segmentation, you can run effective notification campaigns.

Question 29

Can you build a mobile app for my existing website?

Accepted Answer

Yes, we can develop a mobile app version of your existing website or system. Using your existing APIs or building new ones, we deliver an integrated experience across web and mobile platforms.

Question 30

Do you provide app updates and maintenance support?

Accepted Answer

Yes, we provide post-launch maintenance, updates, and new feature development for your app. We perform regular maintenance for OS compatibility, bug fixes, and performance improvements.

Question 31

How does the custom software development process work?

Accepted Answer

We start with requirements analysis, then follow system design, coding, testing, and deployment. Working with Agile methodology, we deliver working software in every sprint. Throughout the process we provide transparent reporting and regular feedback loops.

Question 32

Can you develop a CRM or ERP system?

Accepted Answer

Yes, we build CRM and ERP solutions tailored to your business processes. We design modules such as customer management, sales tracking, inventory control, financial reporting, and personnel management specifically for your business.

Question 33

Do you build API integrations?

Accepted Answer

Yes, we develop REST API, GraphQL, and WebSocket-based integrations with third-party systems. We enable seamless data exchange with accounting software, e-government systems, payment infrastructures, and other business applications.

Question 34

Can you develop software that integrates with our existing system?

Accepted Answer

Yes, we analyze your current infrastructure and build software solutions fully compatible with your system. We manage data migration, system integration, and transition processes safely.

Question 35

How is security handled in software projects?

Accepted Answer

We apply OWASP security standards and run regular security audits. With data encryption, access control, secure authentication, and logging mechanisms, we keep your software secure.

Question 36

Do you offer automation solutions?

Accepted Answer

Yes, we develop custom automation solutions that streamline repetitive business processes. With data entry automation, reporting automation, email automation, and workflow management, we increase your operational efficiency.

Question 37

Do you provide post-launch technical support?

Accepted Answer

Yes, we provide post-launch technical support on all of our projects. Our support packages include bug fixes, security updates, performance monitoring, and consulting. We determine the support plan that fits your needs.

Question 38

Do you offer server management and hosting support?

Accepted Answer

Yes, we provide server setup, configuration, monitoring, and maintenance services. With SSL certificates, CDN setup, backup automation, and performance optimization, we keep your infrastructure secure and fast.

Question 39

Are regular backups performed?

Accepted Answer

Yes, we set up automated daily and weekly backup systems. Your database, files, and settings are all backed up securely. With a disaster recovery plan, we protect you against potential data loss.

Question 40

Do you perform performance optimization?

Accepted Answer

Yes, we handle page speed optimization, database query optimization, cache configuration, image optimization, and Core Web Vitals improvements. With regular performance reporting, we continuously monitor your site's speed.

Question 41

What measures do you take against security vulnerabilities?

Accepted Answer

We apply regular security scans, WAF (Web Application Firewall) setup, DDoS protection, security patches, and penetration testing. We also enforce KVKK-compliant data processing and storage policies.

Question 42

My website is very slow — what can you do?

Accepted Answer

We run a comprehensive performance analysis to pinpoint bottlenecks. With server optimization, code optimization, image compression, lazy loading, cache configuration, and CDN integration, we dramatically improve your page load speed.

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